Caring for our lil stars

 

NOVA PEDIATRICS © ALL RIGHTS RESERVED. 


6901 Lenox Village Drive, Suite 104, Nashville, TN 37211          Tel: (615)-712-9712          Fax: (615)-457-1767

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(615)-712-9712


office Policies and procedures

In order to maintain our goal of excellence and to better serve you, we ask that you please follow these rules of the office:


​General Facility Policy 

  • AS PER LENOX VILLAGE CODES, THERE IS  ABSOLUTELY NO SMOKING AROUND AND INSIDE THE  CLINIC. 
  • NO FOOD AND DRINK ALLOWED INSIDE THE CLINIC.


Cancellation and No Show Policy 

We understand that emergencies arise, but if you cannot make your appointment please call us beforehand to cancel and/or reschedule your appointment. Preferably we ask for 24 hours notice. 


In the event that you cannot make your appointment, our team will do our best to accommodate you at a later, more convenient time for you. 


Prescription Refill Policy

For prescription refills, please contact us AT LEAST 4 days before the expiration of the prescription. We promise to respond to refill requests by the end of the day. We do not place prescription orders during the weekend as the clinic is closed on Saturdays and Sundays. If you are seeking a refill on a prescription that was not issued by Nova Pediatrics, you will need to make and appointment so that we can review your medical need.